Refund policy
Returns & Exchanges
At Younis, customer satisfaction is our priority.
If you are not completely satisfied with your purchase, you may request an exchange or return within 14 days of receiving your order.
Conditions
Items must:
- Be unworn and unused
- Be free of stains, odors, or damage
- Have all original tags attached
- Be returned in their original packaging
Non-Returnable Items
We reserve the right to refuse returns that do not meet the above conditions.
Exchanges
Size exchanges are subject to product availability.
If the requested size is unavailable, a store credit or refund may be offered.
Return Shipping
The customer is responsible for return shipping costs unless the item received is defective or incorrect.
To request a return or exchange, contact:
REFUND POLICY
Refund Policy
Refunds are available for eligible returned items.
Once the returned item has been received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be processed within 5–10 business days.
Refunds will be issued using the original payment method whenever possible.
Shipping fees are non-refundable unless the return is due to:
- A defective product
- An incorrect item shipped by Younis